Question: I am late in paying my invoice. What is your policy regarding late payment?

Answer:

We understand that there may be circumstances where a customer needs extra time to pay their bill. In this event, we ask that our customer make arrangements with us on payment.

If customer is late in paying invoice, and payment arrangements have not been made to our satisfaction, we reserve the right to cease all services for said customer the day the invoice is late. No further services will be rendered to customer until full payment is received by us, and account is in good standing.

Our policy is at 30 days delinquent on payment of invoice, all customer's services will immediately cease without question.

In the event customer's services are halted due to late payment, a re-instatement fee of $30 will be charged. All fees must be paid in full, and account in good standing, in order for any service to be restored.
We reserve the right to require from any customer a valid credit card to be on file with us to make payment.
To recover unpaid invoices, we employ the services of a collection agency.


All outstanding invoices and fees must be PAID IN FULL by customer before we will consider the release of any domain names, PHP code, JavaScript code, HTML files or graphics files. PHP code, JavaScript code, HTML files and graphics files written or designed by us are protected by copyright laws.