Question: I have decided to move my website to another company. What are your policies regarding this?
Answer:
We would need the request to move domain names and websites in writing. Then, your domain names would be released. This is for your protection as well as ours. We release all HTML pages and graphics.
We DO NOT release javascript code and PHP code, as this is our proprietary code and is not owned by customers. We do not guarantee that any PHP coding or Javascript coding we allow our customers to use will work on someone else's web server, so this code is not released.
To cover our time and expense, there is a $100.00 fee to release each domain name and a $75.00 fee to release HTML and graphics files to customer, via e-mail in a zipped file.
All outstanding invoices must be PAID IN FULL by customer before any domain names, HTML files or graphics files would be released.